iFacto Group, Infront and Qubix join forces to form a group of 130 employees working in Microsoft Dynamics 365 ERP, E-Commerce, CRM and Modern Workplace with 550 customers and a turnover of €18 million. On 27 August, it moved into a completely renovated main office in Kontich, which was completely furnished according to the new way of working. In addition, the group has branches in Hasselt, Ghent and Kortrijk.

Synergies and high growth potential

Integrating the 3 companies allows us to offer the full Microsoft Dynamics 365 suite in Business Applications and Modern Workplace to our broadened customer base.  All aspects within customers' operations are thus seamlessly linked and supported by the group. This ensures efficient operations for every customer!

"There will be a huge synergy in terms of sales, marketing, recruitment and huge growth potential for the coming years.  Together, as in previous years, we also want to grow by 50% in the next 5 years both organically and through small acquisitions or start-ups of new initiatives," concludes Steven Arrazola de Oñate, Managing Partner of iFacto Group. "Some early discussions are already underway on this and we are quietly looking forward to also establishing ourselves in the Netherlands to expand further there."

New way of working

 "The locations of our four offices provide a perfect base to serve customers quickly.  The head office is completely thoughtfully designed with a variety of working environments and plenty of space for consultation," explains Steven Arrazola de Oñate.  "Using Microsoft Teams, we can all work from any location, which improves efficiency and makes our employees avoid a lot of daily traffic jams. We are therefore happy to implement this new way of working at our customers’ too," adds Jonathan Zwijsen, Managing Partner of Qubix.

Top expertise

In a highly competitive sector, finding and keeping the right employees is always a challenge. Yet the group manages to keep growing. In the past six months, 12 new employees were recruited and 15 new projects were won.  Figures in full Covid crisis attest to the entrepreneurial mindset shared by the companies.

The new group includes 2 MVPs (Microsoft Most Valuable Professionals), Eric Wauters for Microsoft Business Applications and Yannick Reekmans for Office 365 Development.  "Due to the fact that we have a super team, supplemented by these two top players, we attract a lot of other talents.  That gives us quite an edge in a market where The War of Talent is raging fiercely" says Roeland Goossens, Managing Partner at Infront. "Even today, we continue to look for motivated and energetic talents whom we support in their growth." 


Both iFacto, Infront and Qubix are Microsoft Gold Partners. iFacto and Infront were even awarded multiple times by Microsoft as members of the Microsoft Dynamics Inner Circle and President's Club, recognitions for the 1% and 5% best Microsoft Dynamics partners worldwide respectively.  In addition, both have been nominated as Trends Gazelle on several occasions.  "These recognitions are a crowning achievement for every colleague and a great credit to what we have achieved with the companies in recent years," said Steven Arrazola de Oñate. 


iFacto was founded in 2004 as a Microsoft Dynamics 365 ERP partner with an office in Kontich.  Over the years, iFacto has developed into a market leader in solutions for wholesale & distribution companies, the food sector (both trade and production) and has solutions for financial departments and production companies in need of digitisation and adequate reporting. A new branch in Hasselt was added soon after its establishment in 2006, and offices in Kortrijk were opened in 2019.  "Until now, the iFacto Group had five companies helping some 300 customers digitalise their business processes based in three branches with 75 employees.  Katoen Natie, VARO, TVH, Accent Group, LivWise, Berghoff, Van Oirschot, Filliers ... are some great examples of this," says Steven Arrazola de Oñate.


As a Belgian pioneer, Infront has focused on Microsoft Dynamics 365 CRM since 2006, including the apps Sales, Customer Service, Marketing and Project Service Automation.  With 47 enthusiastic employees, they realise a turnover of €8 million with more than 250 customers.  "Companies such as VOKA, Ravago, Vooruitzicht, De Lijn, Jan De Nul, ... are among the client base with whom a long-term cooperation has been built up," says Roeland Goosens. Infront has branches in Kontich and more recently in Ghent.


Infront's youngest member of the group, Qubix, was founded in 2019.  With Microsoft Modern Workplace and Teams, the company is capitalising on trends such as remote working and video conferencing.  "In addition, we specialise in developments in the Microsoft Power Platform e.g. to complement Microsoft Dynamics 365," completes Jonathan Zwijsen.  Qubix can already count Boortmalt, Eurocontrol, Proximus and Province of Antwerp among its regular customers.

More information on the companies at www.ifacto.bewww.infront.be and www.qubix.be.

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