Training: Virtual Agent in A Day

Power Virtual Agents give everyone the opportunity to build conversational bots to engage with customers and employees and quickly respond to their needs. Build a chatbot without requiring any technical expertise and share through a variety of channels, such as websites, Facebook and Microsoft Teams.


On demand


On demand
Microsoft Power Virtual Agents in A Day training

Take your first steps into a larger world

Many businesses are facing challenges in engaging with customers and employees across the globe, speaking different languages and being active in multiple time zones. Power Virtual Agents provides a way to tackle these challenges quickly and at scale by giving the possibility to set up intelligent conversational bots to handle conversations of varying levels of complexity.

In this training you will take your first steps in the world of Power Virtual Agents, guided by one of our Qubix subject-matter experts with hands-on experience. We will cover several scenarios and show how they can be addressed quickly and effectively using Power Virtual Agents. At the end of the day, you will have built a conversational bot yourself, and be ready to tackle your own business cases.

Let us help get you on the right track and show you the value that Power Virtual Agents can bring to your business.

Course content


  • What is the Power Platform?
  • What is Power Virtual Agents?
  • Power Virtual Agents components

Power Virtual Agents basics

  • Topics & trigger phrases
  • Conversation tree
  • Testing your bot
  • Publishing your bot to different channels

Enhancing a Virtual Agent

  • Variables
  • Entities
  • Topic redirects
  • Topic suggestions

Advanced actions

  • Integrate a Power Automate cloud flow
  • Integrate authentication

Power Virtual Agents in Teams

  • Create and edit a Virtual Agent from Microsoft Teams
  • Publish and share your chatbot in Teams
  • Connect to Dataverse for Teams

Additional information

  • Date: on demand
  • Location: to be determined together
  • Duration: 1 day (approximately from 9 a.m. to 5 p.m.)
  • Requirements: bring your own laptop
  • Knowledge and skills: no previous knowledge required for this entry-level training

We create a facilitating environment so you can focus on learning and building. You bring the excitement, we take care of the rest. 

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